The Halyard Liverpool, Vignette Collection by IHG

Friendly staff. Gorgeous well thought out room. So clean.

My wife has been very poorly over the past year and is still recovering so when I was travelling to attend a conference and she and our border collie came with me. The staff team at the hotel were, without exception, very welcoming and friendly, greeting us with smiles and asking what they could do to help us settle in. They couldn't have been more accomodating, helping me get our luggage in and helping me find parking and giving our dog a tasty snack and lots of pats and attention and making us all feel at home and relaxed. The brilliant service continued when we ate in the bar area and at breakfast the next morning when the team were welcoming and friendly, recommending places to visit and to walk the dog and bringing dog bowls of water and a sausage for breakfast for him too without being asked. The facilities at the hotel are great, our accessible room was brilliant and the bed and room was large, well laid out, comfortable and very relaxing. And it’s a cracking location too within easy walking distance of the centre of Liverpool. But for us, the brilliant staff team were what made our trip a real standout. As we left and said our goodbyes both my wife and I said we wished all hotels could employ staff as good as that. They are an absolute credit to the hotel and to Liverpool. The most dog friendly and friendly hotel we’ve stayed in. Highly recommend!

Within easy walking distance from the station. Perfectly situated for exploring the fabulous city of Liverpool. Lots of places close by to eat and within easy reach of all the main attractions. Our room was very comfortable, clean and quiet. All of the staff were very friendly, attentive and keen to help. We thoroughly enjoyed our stay.

Excellent location, buzzing at night. You could stay for a week and eat somewhere different every night in less than a 10 minute walk. The area is somewhat run down in the light of day but that gave it some character. The breakfast was good and all the staff were very friendly.

The Halyard is about a 5 minute walk from Albert Dock and round the corner from a lively nighttime area with lots of restaurants and cafes. The building still smells faintly of new carpet (v bouncy) and cut wood. Standard bedrooms are small but extremely well designed to maximise the use of space. Bed linen is comfortable and the aircon works. Fresh milk in the fridge. The ground floor bar and restaurant becomes the breakfast area next morning and offers excellent coffee. A chef is on hand to rustle up a hot breakfast on request. Bar staff the previous night were lovely and made a mean martini. We left our cases behind the reception desk when we went out for a morning explore. My husband then held the car outside the hotel while I went to the loo - on returning, I found the receptionist already walking our bags to the door (she had spotted me coming in). So impressed.