Vignette Collection The Halyard Liverpool, an IHG Hotel

As soon as you enter the hotel, you knew that your experience was going to be very good. The staff straight away were very friendly and with a smile. Once in the room it was spotless, spacious and very comfortable. The bar and eating areas again were spacious and comfortable. I think what I enjoyed most was the staff, especially the bar staff and waitresses. They would always have a smile and engage in conversation with you, getting to know you, advising you and even giving me a lesson on the history of the cocktail Bramble.

Wow, what a beautiful brand new hotel, had only been open a week when we stayed. Lovely finishing touch on check in with a coconut rum hot chocolate shot and the nicest concierge and receptionist ever (shoutout to Nikita and Ronnie - I think!) Really lovely staff who go out of their way to make you feel welcome and I can’t even describe the scent as you walk in - stunning. The room - and all areas leading up to it are so stylishly decorated and again, smell amazing! Beautiful glassware in the room, luxury shower gel, shampoo and conditioner and don’t even get me started on how divine the shower is! I just couldn’t fault anything! Lovely complimentary flavoured sparkling water in the minibar, I’ve even ordered a case for home! I saw another review complaining about something hypothetical that didn’t even happen, and if it did, I’m confident the staff would have helped in any way they could. If you’re looking for a budget basic hotel (which I think the low reviewer was) then this deffo isn’t the stay for you. But if you’re looking for an experience in an affordable modern hotel with great staff, ambience and a luxury experience then get it booked. We booked another two stays whilst in the hotel and have booked another room since being home! Nope, I’m not being paid to write this, I just like to give credit where credit is due.

I like the fact the hotel smelt nice as you entered the building. Greeted by a friendly concierge every time. The reception had a chocolate fountain for late arrivals in the evening. The option of having a fire alert for a deaf person. The beautiful conservatory area with greenery. The fresh smell as you came out from lift . Posh tea bags. Posh mini coffee maker.cute milk bottles. Wine glasses available. Breakfast was amazing. Staff were absolutely 💯 fantastic. Loved our room. We will be back. Such friendly and helpful staff

EVERYTHING !! I loved the Asian feel and tranquility of the hotel and everything inside it The room was wonderful - bed so comfortable, duvet beautiful and all the lighting was also amazing! And I really did not want to get out of the shower!

Everything was so new & modern! The staff were so helpful. They have a messaging service via WhatsApp for Guests that have any questions during their stay. I found this very helpful and easy to use